{"id":5415,"date":"2015-11-18T01:45:05","date_gmt":"2015-11-18T06:45:05","guid":{"rendered":"https:\/\/www.kaspersky.co.in\/blog\/?p=5415"},"modified":"2019-11-22T15:37:58","modified_gmt":"2019-11-22T10:07:58","slug":"tip-of-the-week-trouble-shooting-protected-browser","status":"publish","type":"post","link":"https:\/\/www.kaspersky.co.in\/blog\/tip-of-the-week-trouble-shooting-protected-browser\/5415\/","title":{"rendered":"Tip of the Week: Trouble shooting Protected Browser"},"content":{"rendered":"
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We\u2019ve previously published a post about the Safe Money<\/a> component in Kaspersky Internet Security. Today we are going to cover what to do when the Protected Browser\u2019s frame changes its color to orange and what you should do to make it green again.<\/p>\n

Here are the most common cases.<\/p>\n

    \n
  1. Kaspersky Internet Security is not providing complete protection of your data: extension is disabled. <\/strong>This message is often displayed when you launch the component for the first time.<\/li>\n<\/ol>\n

    \"Trouble<\/a><\/p>\n

    In this case you should install the Kaspersky Protection extension<\/a> for Google Chrome, Internet Explorer<\/a> or Mozilla Firefox<\/a>.<\/p>\n

      \n
    1. Operating system updates are not installed<\/strong>. If you see this message, you\u2019ve probably disabled Windows auto update and did not install any updates manually.<\/li>\n<\/ol>\n

      \"Trouble<\/a><\/p>\n

      You should turn the automatic update on in the Windows Update. It\u2019s very important to update your OS<\/a> on the regular basis. This measure helps to protect you from criminals when they try to use known vulnerabilities to infect your computer.<\/p>\n

      \"Trouble<\/a><\/p>\n

        \n
      1. Application Control is disabled<\/strong>. The Application Control monitors the activity of installed software and blocks malicious operations. This is why it\u2019s important to keep this component active.\u00a0<\/strong><\/li>\n<\/ol>\n

        \"Trouble<\/a><\/p>\n

        To turn it on in Kaspersky Internet Security, open the Settings window, choose the Protection tab and switch on the Application Control component.<\/p>\n

        \"Trouble<\/a><\/p>\n

          \n
        1. Protection against screenshots is disabled<\/strong>. The Safe Money component intervenes when spyware tries to make screenshots and send them to hackers. If you see this message it means that this function is disabled.\u00a0<\/strong><\/li>\n<\/ol>\n

          \"Trouble<\/a><\/p>\n

          To turn it on, open the Settings window, choose the Protection tab and then the Safe Money. Here check the \u201cBlock capturing screenshots in Protected Browser\u201d option.<\/p>\n

          \"Trouble<\/a><\/p>\n

            \n
          1. Invalid certificate error<\/a>.<\/strong> Security certificate allows secure connections from a web server to your browser. Protected Browser verifies authenticity of websites and warns if there is a problem with it. Certificate error means that the website may be fake, or that connection with the site can be intercepted. We don\u2019t recommend you use the site when this error occurs.<\/li>\n<\/ol>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

            We\u2019ve previously published a post about the Safe Money component in Kaspersky Internet Security. Today we are going to cover what to do when the Protected Browser\u2019s frame changes its<\/p>\n","protected":false},"author":668,"featured_media":5417,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[5,7,2196,9],"tags":[1897,1121,617,1298,1299,179,508,424,1898],"class_list":{"0":"post-5415","1":"post","2":"type-post","3":"status-publish","4":"format-standard","5":"has-post-thumbnail","7":"category-news","8":"category-products","9":"category-threats","10":"category-tips","11":"tag-advice","12":"tag-finance","13":"tag-kaspersky-internet-security-multi-device","14":"tag-online-transactions","15":"tag-protected-browser","16":"tag-safe-money","17":"tag-support","18":"tag-tip-of-the-week","19":"tag-tips"},"hreflang":[{"hreflang":"en-in","url":"https:\/\/www.kaspersky.co.in\/blog\/tip-of-the-week-trouble-shooting-protected-browser\/5415\/"}],"acf":[],"banners":"","maintag":{"url":"https:\/\/www.kaspersky.co.in\/blog\/tag\/advice\/","name":"#advice"},"_links":{"self":[{"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/posts\/5415","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/users\/668"}],"replies":[{"embeddable":true,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/comments?post=5415"}],"version-history":[{"count":2,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/posts\/5415\/revisions"}],"predecessor-version":[{"id":17737,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/posts\/5415\/revisions\/17737"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/media\/5417"}],"wp:attachment":[{"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/media?parent=5415"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/categories?post=5415"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.kaspersky.co.in\/blog\/wp-json\/wp\/v2\/tags?post=5415"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}