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support

34 articles

Scammers pretend to represent brands on Twitter and lure customers onto phishing websites. Here’s how to avoid it.
  • scam

How to avoid falling victim to support scams on Twitter

Scammers pretend to represent brands on Twitter and lure customers onto phishing websites. Here’s how to avoid it.

  • Hugh Aver

  • July 15, 2021

  • fraud

The perils of fake technical support

Fake technical support websites and accounts in social networks pose a real danger. How to spot and avoid them.

  • Tatyana Sidorina

  • April 18, 2019

  • products

Error: What to do if your Kaspersky product suddenly stops working

If your Kaspersky product tells you something about an “Invalid key file” or ”Integrity violation,” here’s what to do.

  • Marvin the Robot

  • May 7, 2018

  • tips

What is your antivirus talking about?

One thing fire safety and information security have in common is that most people don’t bother preparing and then panic when something happens. But if something goes wrong, you need

  • Maria Krasnoshchekova

  • May 23, 2017

  • tips

Tip of the week: Extend your license for less

Update: The discount described in this post may be no longer available in your region. If you have an active Kaspersky software license you can get a discount to extend

  • Maria Krasnoshchekova

  • January 27, 2017

  • tips

Tip of the week: How to manage device security remotely

Many of us use several devices throughout the day, relying on a PC or a laptop for work, tablet for gaming and Web surfing, and, of course, a smartphone. If

  • Maria Krasnoshchekova

  • January 17, 2017

  • tips

Tip of the week: Keep software up to date

We all know we need to keep our software patched and updated, but who hasn’t been guilty of ignoring or putting off updates? Of course, you can keep up with

  • Gaurav Punekar

  • October 20, 2016

  • 2016

Previous Kaspersky Anti-Virus vs. Kaspersky Internet Security: what’s the difference?

In a previous article, we explained the difference between Kaspersky Total Security and Kaspersky Internet Security. Now, let’s compare Kaspersky Internet Security and Kaspersky Anti-Virus. Kaspersky Anti-Virus offers basic security

  • Alexandra Pustovalova

  • January 8, 2016

  • #advice

Setting up backups with Kaspersky Total Security

No electronic device, however reliable it may be is 100% fail-safe. In order to make sure your files are not lost due to some kind of failure, we recommend you

  • Maria Krasnoshchekova

  • December 23, 2015

  • #advice

Password Manager in Kaspersky Total Security

A strong password is essential for today’s online world. It should be at least eight characters and include capital and lower case letters along with numbers and special characters. They

  • Maria Krasnoshchekova

  • December 18, 2015

  • #advice

Tip of the Week: Trouble shooting Protected Browser

We’ve previously published a post about the Safe Money component in Kaspersky Internet Security. Today we are going to cover what to do when the Protected Browser’s frame changes its

  • Maria Krasnoshchekova

  • November 18, 2015

  • #advice

How to set up Safe Money in Kaspersky Internet Security

The old saying goes that “the walls have ears,” something similar can be said about computers. It seems like every day brings another data breach, malware or phishing attack –

  • Valentina Lyusina

  • October 22, 2015

  • tips

Tip of the week: protect your kids now

Are you growing concerned about where exactly your children hang around after school? Or how much time they spend on their mobile phones? Or are you worried who they message

  • Alexandra Pustovalova

  • October 15, 2015

  • #advice

Tip of the week: how to save your browser from adware

Do you ever install freeware from the Internet? If so, do you pay close attention to the installation process, or simply click “Next” without reading the text in the installation

  • Maria Krasnoshchekova

  • October 8, 2015

  • #advice

What is the difference between Kaspersky Lab Products and which one is right for me?

We are often asked by our customers which one of our products is better – Kaspersky Internet Security or Kaspersky Total Security. To that we often ask – What are

  • Rodion Nagornov

  • October 1, 2015

  • #advice

How to avoid problems when purchasing security software: study system requirements

Hey there! Today’s post will cover something that is vitally important, but often considered irrelevant – the necessity to comply with system requirements. Software developers often cite on packaging and

  • Rodion Nagornov

  • September 24, 2015

  • #advice

Tip of the week: How to protect yourself from online data collection

When you search, watch, read, or purchase anything online, the information on your clicks, search inputs, visited websites, or purchases article is logged. This data is available to both website

  • Marvin the Robot

  • September 10, 2015

  • #advice

Tip of the week: getting rid of banner ads on the Internet

“Sensation!! Buy this super-effective anti-freckle treatment!” “The only way to battle nightmares for good!!” “Unique diet!! Just stop eating these 5 products…” – I won’t even dare to ask if

  • Alexandra Pustovalova

  • September 2, 2015

  • #advice

Kaspersky Total Security or Kaspersky Internet Security: which is right for you?

What are the key differences between Kaspersky Total Security and Kaspersky Internet Security? Which is the best choice for you? Which protects better? Let’s take a closer look.

  • Rodion Nagornov

  • January 23, 2015

  • #advice

Tip of the week: How to eliminate gaming and Internet distractions while working

Kaspersky Internet Security has a feature that may help you take control over the time that you spend on gaming and on the Internet, and it is called parental control.

  • Marina Sobolevskaya

  • November 5, 2014

  • tips

Tip of the week: How to protect yourself from cryptoware

”Dear Chairman, dear Vice Chairman, dear members of the board, let me present to you the annual report… Oops… Just a moment, we are having some technical issues…”

  • Marina Sobolevskaya

  • October 3, 2014

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